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CEGA

CEGA Case Studies

The following case studies reflect the diversity of our service from emergency repatriations to insurance claims.

The emergency: A UK national suffered severe head injuries following a 5 metre fall from the mast of a yacht. Having undergone emergency surgery in New Zealand, CEGA was asked to arrange for the patient to be repatriated back home to the UK for on-going treatment and rehabilitation, and to be reunited with his family. The challenges: “The patient had multiple clinical needs and the...

The emergency: An employee of a multi-national engineering company sustained a serious eye injury whilst working on a tug boat just off the coast of Iraq. His eye, which had been lacerated by a metal spike, needed urgent medical attention. The challenges: “The medical facility to which the man had been admitted was not able to fully diagnose the injury,” says CEGA’S...

The emergency: A foreign national, working as a contractor in a remote district of Angola, experienced dizziness, sickness and double vision, coupled with high blood pressure and headaches. After consultation with the medical facility within the contractor’s compound, CEGA advised that he should undergo urgent cerebral imaging tests to diagnose his condition. The challenges:...

The emergency: In the north coast of East Timor at Dili, a staircase in a local hotel had collapsed without warning under a foreign businessman, leaving him with a broken jaw, facial trauma and serious injuries to his spine. Local emergency services had taken the man to a nearby hospital, but it soon became clear that he was in need of more sophisticated medical care and CEGA was asked to...

The emergency: A young woman has been admitted to a local hospital in Bangkok, Thailand, with pneumonia and respiratory failure. Her companion is very concerned that the hospital facilities are not good enough to handle her specific medical condition and calls CEGA for help. The challenges: “We concluded that the patient needed to be moved to a better hospital as quickly as...

The emergency: A foreign businessman with a history of cardiac disease had been admitted to a local clinic in Beijing with a suspected heart attack. The clinic did not have the facilities to treat the patient and CEGA was called with a request to arrange an urgent air ambulance transfer to a more suitable hospital in Hong Kong.  The challenges: “The patient was in a...

The emergency: A UK man is critically ill in India after taking part in the notorious Maha Kumbh Mela bathing festival on the Ganges and Yamuna rivers. He has been taken to hospital in New Delhi and has been diagnosed with multiple life-threatening conditions; among them Acute Respiratory Distress Syndrome (ARDS) and a rare flesh eating disease called Necrotising Fasciitis. Following...

The emergency: A woman on her honeymoon calls CEGA's night team from a local hospital. She is at her husband's bedside, having just been told that he has suffered a heart attack. Only a handful of the hospital staff speak English. The challenges: "The patient was critically ill, but the hospital in the Maldives was unwilling to treat him until payment was guaranteed," says CEGA's Head of...