Feedback from CEGA customers
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I am sure at times you feel that you are just sat in an office doing a regular job pushing paper around and making phone calls, but....... Imagine somebody laid in an hospital bed having been very ill. He is not quite sure what is going on around him. Nobody speaks a word of English. He is not sure how ill he is or whether he will see home again. His wife has...
To all the team at CEGA, We were so grateful for the excellent treatment we received from the wonderful staff at cega , without whom my long five weeks would have been unbearable !!!! We still have a long way to go before my husband is 100% but we at least have a positive outcome ! Thank you ! Thank you ! Thank you !
Dear Charming Chubb International Assistance Coordinators I would like to thank you for being unfailingly charming and helpful; the service I have received from Chubb has been excellent all round. The knowledge that your help was on hand was of great reassurance to my husband at home in the UK too. I have told my colleagues that they should be sure to contact you if they...
My wife and I were extremely impressed by the professional and very efficient service. They kept in touch and provided calm reassurance when we needed it most. The whole process was very smooth and efficient. We could not fault the service.
I really do not know how to thank you, with all my heart, for your concern...it helps a lot !! You are taking care perfectly, in all circumstances.
Having a single point of contact was fantastic. Gudrun was intuitive, supportive and efficient throughout. She allowed me to decide for myself. I felt as if there were real people who really wanted to help me and that was so important.
Cega was absolutely brilliant and both my wife and myself have already been telling friends and acquaintances that would be benefit greatly by ensuring that their travel insurance is covered by you. We would like to thank our Doctor for all his help and would also like to thank you personally for the high level of customer service you provide.
Everything was done discreetly and I was not made to feel 'different' because of needing help. I was treated with great sensitivity. Thank you.
We were very impressed with Dr Cedric Cochrane's communication skills and the way he included myself and travelling companion in all the travel arrangements. I was very reassured with the care I received and attention to detail during the flights. I would definitely recommend Cega to my friends and family. Excellent all round service. Thank you.
Cega staff were very supportive and understanding on the telephone. When Cedric arrived he immediately took charge in a very comforting and professional manner, undertaking medial tests and providing transport from the hotel to airport. Cedric was friendly and approachable chatting about families, cricket, rugby - exactly our kind of conversation! We all felt in very safe hands and he put...