We’re delivering a core learning and development curriculum . . .
This week we’ll be turning our attention to effective coaching for managers.
Delivering these workshops will be Kelly Balmforth, learning and development manager for our parent company Charles Taylor, and Nichola Jacob, a highly-experienced leader, consultant and coach for Nurturing Winners International.
The workshops will provide our people managers with the fundamental skills to effectively and confidently coach their team members. Coaching is the art of conversation to help people unravel their own thoughts and come to their own solutions; helping to foster a developmental culture.
Only highly-skilled staff deliver the very best customer service.