Dr Carlos Fuentes Nieto has recently joined CEGA’s new multilingual assistance team in Palma, Mallorca as a medical officer. We caught up with him to find out more...
What attracted you to the new role with CEGA, a Charles Taylor company?
I enjoy using my skills to make a difference to people who are feeling sick and vulnerable, often a long way from home. The great thing about medical assistance is that no two cases are ever the same. One day, I could be organising a routine repatriation from Spain, the next I could be overseeing a medical emergency offshore. Life is never boring!
I also enjoy speaking different languages and get plenty of opportunities to practise the three that I currently speak, which are Spanish, English and German.
It goes without saying that CEGA is a very well-known and respected assistance provider, and that the opportunity to work with them would have been hard to turn down.
Can you tell us a little about your background?
After completing my medical training in Spain and Germany over 20 years ago, I settled in Spain and spent many years working in hospitals both on the mainland and on the Balearic Islands; largely at director-level. I also have extensive experience of general medical practice and the global medical assistance sector, and my specialisms include accident and emergency care and medical litigation.
What does your job in Mallorca involve?
Think of me as part of CEGA’s UK in-house medical team. Based in Mallorca, I’m in a good position to manage customers’ medical care in Spain and their repatriations - and to negotiate excellent billing arrangements with local hospitals. But I also manage medical emergencies all over the world, in the same way as CEGA’s other doctors - with whom I work very closely.
Like CEGA’s UK doctors, I report into Dr Lynn Gordon, CEGA’s chief medical officer. And you may even see me now and again when I make my monthly (or so) visits to Chichester to meet up with the rest of the in-house team.
When you have any spare time, how do you like to fill it?
I love spending time with my two kids. We enjoy hiking, playing video games together and riding our bicycles. We also love travelling, and I like music and reading.
What do you enjoy about living and working in Mallorca?
Mallorca is very cosmopolitan and has a unique mixture of sea and mountains. It’s also a place that friends are always willing to come to from the mainland! It has an uncountable number of hidden beaches and pathways, many restaurants and beautiful architecture.