Charles Taylor Assistance’s collaboration with LV=, who provide a range of general insurance products to more than 5.5 million customers, was put under the spotlight in the award submission.

In the last year, Charles Taylor Assistance has received outstanding customer feedback from LV= travel insurance customers and achieved exceptional audit scores, thanks to its innovative, end-to-end, claims solutions.

Jonathan Swift, content director for Insurance Post, comments, “The Insurance Claims Awards will continue to put a spotlight on the companies, teams and individuals who have gone beyond the point of call to offer exceptional services and results over the past 12-18 months.

“As ever, the standard of entries for these awards has been incredibly high, and earning a place on the shortlist is an exceptional achievement - congratulations to all of our finalists!”

The award winners will be announced at a ceremony in London on June 17^th.

 *Charles Taylor Assistance is a brand style for CEGA Group Services, part of Charles Taylor and an award-winning global provider of claims, assistance and travel risk management services