Charles Taylor Claims Services has launched Workers’ Compensation and Defense Base Act (DBA) claims services to support U.S. insurers and their clients. The services incorporate claims handling and medical management for specialised Workers’ Compensation and DBA claims. They expand Charles Taylor’s award-winning global medical and security assistance and claims and risk management offerings.
The new services are to be headed by Jane Hegeler, an industry heavyweight and specialist in Workers’ Compensation and DBA services, who has held senior positions in the health and travel assistance sectors for over 15 years. Her experience includes managing multi-cultural teams and developing global (medical) networks, often in challenging parts of the world.
Charles Taylor’s Workers’ Compensation and Defense Base Act offerings include medical case management and evaluation, cost containment, claims settlement, labour market surveys and investigations. Its commitment is to ensure maximum medical improvement for claimants while containing costs for insurers, relying on its worldwide presence, global network of partner providers, in-house specialists and negotiating strengths to do so.
Charles Taylor’s new services extend to domestic U.S. and overseas claims, and dealing with insureds located in remote and hostile areas, of which it has extensive experience.
Jody Baker, commercial director of Charles Taylor Specialist Claims Services, commented: “This development is an important part of our ambitious growth agenda and commitment to provide insurers [and employers] with end-to-end solutions that meet niche needs. We’re delighted to offer clients the extensive experience provided by Jane Hegeler; supported by our decades of award-winning medical case management and claims investigation and our global network of partners.
“What sets us apart from other providers in both the Workers’ Comp and DBA service sectors is our global reach, local knowledge and technical expertise; enabling us to achieve the very best medical care for claimants at the right cost to insurers.”