An elderly British woman, suffering from a rare form of tissue cancer, had been admitted to a nursing home in Spain, where she was living. Her daughter was keen to repatriate her to a nursing home in the UK for ongoing care, and asked CEGA, a Charles Taylor Company, for help.
A foreign businessman had suffered a suspected heart attack, but the local clinic was unable to treat him. Using our global network of providers, we quickly arranged a road ambulance to transfer him to another hospital.
When a man on board a ship had extreme genital discomfort after a fall, his employer asked CEGA for assistance. We soon had the patient transferred to hospital in Mumbai, where he was successfully operated on.
A British employee needed urgent medical treatment, but he was close to Taliban forces. We quickly had him escorted to a trusted hospital in a secure car, while risk assessments and journey management plans were closely monitored from our UK response centre.
An international employee had been admitted to hospital with severe nose bleeds - and urgently needed to reach better medical care in Europe. Before long, we had arranged an armoured ambulance and close protection team to get him to the airport for repatriation.
A ship’s medic asked CEGA to evacuate a man with severe diarrhea and vomiting. Once ashore, the patient was transported by ambulance to hospital in Djibouti, where we had pre-arranged admission and direct billing.
An individual with multiple critical injuries needed to be repatriated from Australia to Europe. We soon had the patient safely transported, with care in the air from highly-skilled medical escorts.
A seamless intensive care repatriation from New Zealand to the UK was organised, for a man who had just had emergency surgery. Wing-to-wing transfers (two planes parked next to each other) in both Singapore and Germany minimised time on the ground and highly-skilled medical escorts were on hand throughout.
Two UK nationals were violently attacked and mugged when returning to their accommodation. Once we had established their medical needs, we arranged money transfers and assistance so they could come back to the UK.
After carrying out interviews and scrutinising supporting evidence (including a frying pan receipt) we concluded that a claim for several “stolen” mobile phones, laptops and items of clothing was false. The claimant was later charged with fraud by false representation and given a six-week jail sentence.
A holidaymaker tried to claim the cost of medical treatment after being injured in a supposed trekking accident. But our investigator in Morocco discovered that his injuries were caused by paragliding: an activity not covered by his insurance.
A journalist had been caught up in a bomb blast, but his employers knew little about his condition or whereabouts. Within hours, our security agent had found him in hospital, and our in-house doctors were overseeing his treatment before organising repatriation.
A man said he had been robbed. But our cognitive interviewing techniques exposed the inconsistencies of his story and gave us the evidence we needed to turn down his travel insurance claim.
After suffering extensive burns, an oil rig worker in the Niger Delta had been admitted to hospital. We concluded, with his treating doctors, that an air ambulance transfer to a specialist burns unit in Lagos would be in his best interests.
A holidaymaker made travel insurance claims for nearly £3,000, backed up by scanty police and medical reports. When our investigator was “on the ground” in Zimbabwe, the man confessed to his fraudulent claims.
When a foreign contractor in remote Angola experienced symptoms of a cerebral haemorrhage, we transferred him by critical care air ambulance to a hospital in the country’s capital for successful brain surgery. He was later repatriated.
When a female traveller was mugged and seriously injured, we sprang into action with a combined medical and security response. She was soon safely escorted to the airport and repatriated with our medical escorts.
A critical cardiac patient urgently needed to travel back to the UK in an air ambulance intensive care unit. We soon had every detail of his journey covered, with medical escorts at his side all the way.
A Filipino national suffered a severe stroke in Punta Arenas. Once he was stable, we organised his intensive care repatriation across 3 continents and 14,000 miles; using a combination of air ambulance and commercial flights.
We arranged security support for our specialist in-country partners to investigate a suspect medical claim “on the ground” in Khartoum. They gave us the evidence we needed to conclude that the claim was false.
Two local de-miners were caught up in clashes between rebel and government troops, sustaining life-threatening gunshot wounds. Local medical care was not up to scratch, so we overcame numerous logistical challenges to arrange their successful evacuation to Kampala.