Group Chief Executive
Alistair joined CEGA in January 2015, having delivered solutions to the insurance and corporate sectors for over 30 years, with a particular focus on travel, health and accident insurance and outsourcing. He brought invaluable experience from his recent roles as CEO Europe for a large US insurer and as managing director of the UK's third largest travel insurer.
Muir’s extensive background in claims management and operations has seen him progress through various management roles since joining CEGA in 2000, culminating in his appointment as operations director in 2006 and subsequently managing director in 2008.
It’s more than 20 years since Warwick first took up his role at CEGA, bringing a wealth of experience from senior accountancy positions in a wide range of industry sectors.
With nearly 30 years in the claims sector behind him, Neil’s role in transforming the claims journeys of travel insurance customers has been instrumental in maintaining CEGA’s position as a leading claims and assistance provider. He joined us in 2005 from Groupama Insurance, and was appointed CEGA’s operations director in 2013.
Jody is responsible for our commercial relationships and our growth agenda. He joined us in 2015, after 15 years in the travel insurance and assistance markets.
Chief Medical Officer, MBBS MRCP(UK) MRCGP
Since completing his medical training in London, Tim has worked in hospital medicine, general practice and medical assistance, both in the UK and overseas. He came to CEGA in 2004 and divides his time between leading the medical team in the office and carrying out repatriations.
BMedSci MB BS(Hons) MRCP FRCA
CEGA’s medical advisor since 1986. Dr Holland provides independent strategic direction and medical advice. He is currently clinical director and consultant in anaesthesia and intensive care at North Bristol Hospitals Trust.
Director of Assistance
Our emergency medical assistance service and the customer experience are central to Nikki’s role at CEGA. She joined CEGA 9 years ago, bringing experience of both the travel and household insurance sectors.
Head of Claims
Passionate about delivering an efficient, customer-focused claims service for our customers and clients, Richard joined CEGA 12 years ago, after completing his degree. Since then he has amassed an impressive knowledge of claims management from his many claims-based roles.
Head of Insurance Market Development
During his 15 years with CEGA, Ian has gained considerable operational experience, delivering solutions to insurer clients in the travel and assistance market. Before taking on his current role, he headed up our medical screening, claims and assistance departments.
Head of Special Investigations Unit
Simon set up CEGA’s award-winning Special Investigations Unit in 2008, after an eleven-year career in motor and household insurance. His focus is firmly on the investigation of multi-discipline insurance fraud in all four corners of the world - using the very latest fraud detection techniques. Simon appears regularly in media features on fraud in the insurance industry and has recently been invited to join the Insurance Fraud Investigators Group (IFIG) as an events and training manager.
Head of Marketing
Driven by a determination to help companies create high performing marketing campaigns using powerful messaging content, Gaynor joined CEGA in 2015. She has worked predominantly in the professional services sector for the last 15 years, most recently at PwC.
Head of Human Resources
A member of the Chartered Institute of Personnel Development, Tara is keen to give individuals the ability to stretch their boundaries and learning experiences to make the most of their careers. She took on her role at CEGA in 2015, after 20 years in HR: several of which were spent in the NHS and the oil and gas and telecoms sectors.