Based at our Bournemouth response centre, our team of highly skilled staff handles thousands of calls each month relating to pre-existing medical conditions. The team is trained to handle calls sensitively, ensuring that all medical conditions (some of them complex) are recorded accurately.
Features of the service include:
Dedicated lines and fully branded service
Full adherence to FCA "Treating Customers Fairly" principles and complaint handling procedures.
"This service has been brilliant thank you."
"Thanks a lot for all of your help, you've taken away a lot of the stress."